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UW-Madison: Outcomes Assessment

DATE:             11 October 2000

TO:                  John Wiley, Provost

FROM:            Phillip R. Certain, Dean

RE:                   1999-2000 L&S Student Outcomes Assessment Report

 

This report has been prepared in response to your request for information regarding student outcomes assessment activities in the College of Letters and Science. 

Evaluating the overall progress in implementing assessment plans across the College is a challenge.  Variation across the array of L&S departments is inevitable, and we have had successes and setbacks.  On the whole, however, I am pleased to report that:

Ö        Departments in all three L&S divisionsÛHumanities, Natural Sciences and Social SciencesÛare actively engaged in assessing student learning.  The range of departments engaged in these activities belies anecdotal complaints that assessment may be more difficult in some fields than others.

Ö        L&S departments rely on a wide array of assessment instruments, using both direct measures of student learning (portfolio review, performances, examinations, and capstone experiences) and indirect measures (course evaluations, surveys of students, alumni, and employers).  

Ö        Some assessment instruments have continuing benefits.  In Zoology, for example, alumni surveys sustain and strengthen ties between the Department and its graduates. 

Ö        L&S departments have efficiently incorporated tools used before assessment of student learning was mandated, finding new uses for old tools.  In others, tools have been redesigned. Most departments employ a mixture of new (focus groups, surveys) and old (course evaluations, standardized examinations) instruments. 

Ö        L&S departments have taken advantage of campus resources to enhance assessment efforts.  In the past two years, eight L&S programs have applied for and received funding from the University Assessment Council.  These funds have helped departments consult with or hire assessment specialists, develop web-based assessment instruments, design surveys, or conduct focussed research projects.  These infusions can have a tangible effect on the success of assessment projects.  Two examples stand out:

-         The Department of Zoology has been able to cultivate a Ïculture of assessmentÓ that was highlighted in Assessment Update, a national publication. 

-         The School of Social Work has been able to undertake an ambitious study looking at the question of assessment and curricular changes. 

We appreciate the campus administration for supporting these efforts and hope the University Assessment Council will continue to be able to provide funds that allow departments and programs to move beyond the mandate and explore the benefits of assessment.

Ö        Assessment is used for various purposes throughout the college.  The School of Library and Information Studies is required to assess student learning as a condition of its accreditation by the American Library Association.  Several departments engaged in the regular review of academic programs used assessment information to discuss program quality and student satisfaction.  Most L&S departments, however, have used assessment for program improvement: for example, the departments of Chemistry and Psychology have been re-examining their curricula in response to what they learned through assessment efforts.  Other changesÛrevising a handbook, changing a websiteÛmay be less ambitious, but they are no less important indicators that departments are not gathering information only to let it gather dust. 

Yet, as indicated above, there have been setbacks.  In some cases, original assessment plans were overly optimistic.  As a result, some departments have elected to slow the pace of implementation, scale back or alter the assessment instruments used, adjust the frequency of measurement or the size of the sample.  Others have decided to re-visit the original plan entirelyÛa situation not infrequently reported in the literature on assessment.  Challenges most often cited generally center on the lack of resourcesÛmoney, knowledgeable personnel and timeÛavailable to devote to properly assessing student learning.

This year, an Academic Planner will help the Academic Associate Deans, who share oversight responsibility for assessment, coordinate assessment efforts across the College. We anticipate that questions related to student learning outcomes will be incorporated more closely into the review of academic programs and that better coordination will facilitate connecting assessment projects to resources.  While it is too early to predict what next yearÌs assessment report will say, we are confident that we will continue to make progress in this area.


Student Outcomes Assessment
in the College of Letters and Science

1999-2000

Summary of Departmental Reports

 

All degree-granting departments and programs in the College of Letters and Science were asked to submit reports of their assessment activities during academic year 1999-2000.  Reports were submitted via e-mail and were edited to create this summary report. Where necessary, additional information was obtained from prior assessment reports, program review materials and departmental newsletters.

Degree-Offering Programs

Astronomy

Two years ago, the Department of Astronomy conducted a comprehensive set of exit interviews with graduating majors.  These students were asked for suggestions as to how to improve the major.  Since then, the Department has tried to implement suggestions that were not only commonly expressed but also appeared to be feasible. These changes include:

1.      Offering courses that can eventually become Writing Intensive courses (should that becomes a requirement).

2.      Increasing the level of involvement of undergraduates in research. 

3.      Changes in the scheduling (from Spring to Fall and visa versa) of courses that are given only in alternate years to improve access.

4.      Changes in times courses are given to minimize conflicts with core courses in other departments, most notably Physics.

All these have been done and seem to be having the intended effect.

Heretofore, student evaluations have been used primarily for purposes of merit and tenure assessment of faculty.  The Department is now considering how these may be used to evaluate satisfaction in the major.

The Department has also begun to track statistics of graduate school admission of majors.  Although the number of students who go on to graduate school is small (typically about 3 to 5 per year), student grade point averages seem to predict admission, and most students admitted are awarded assistantships.

The Department plans to conduct another set of exit interviews toward the end of this year.

Atmospheric and Oceanic Sciences

The AOS departmental assessment plan calls for use of exit questionnaires and periodic post-graduation questionnaires, as well as employment surveys for all degree recipients.  Undergraduates are required to participate in a capstone course or other senior project.  The Department also plans to track publication of UW-based research articles produced by its graduate students. 

The Department was reviewed in March 2000 as part of the regular cycle of review of academic programs.  In the course of that review, the Department called upon information gleaned from its assessment activities, citing the utility of student surveys in regard to changing the curriculum.  (For example, the value AOS students place upon the facultyÌs efforts to develop web-based courses and to use state-of-the-art visualization technology to enhance learning is likely to affect curricular decisions.)  In addition to this information, the Self- Study included employment surveys for both undergraduate and graduate degree recipients.  The review committee found this information to be a useful addition to the process.

Biocore Curriculum

Biocore conducted three assessment activities during the 1999-2000 academic year:

      1. The director held small and large group discussions with Biocore 333 students in May as they were about to end their 4th and final semester of Biocore.  At this same time, each student filled out an anonymous individual questionnaire about his/her Biocore experience.

2.   Kathleen Paris from the Office of Quality Improvement conducted two focus groups in February with students beginning their second semester of Biocore.

3.   Each course had at least one course evaluation completed by students. Some courses had several.

The program shares the information gained from these activities with the appropriate course team, which may then take action if needed.  For example:

Ö        The exit questionnaires and discussion indicated that fourth semester students were very satisfied with their Biocore experience.

Ö        The focus groups were held because many of the first semester Biocore students were not happy with their experience.  Many students did not know what Biocore is and had signed up because someone had told them they should.  As a result of learning this, the program sent a letter to the students admitted for Fall 2000 telling them about Biocore's goals and expectations.

Ö        As a result of feedback from the course evaluations, the pace of the neurophysiology unit in Biocore 323 is being slowed and are providing more instruction and practice in writing scientific papers in Biocore 302 and 304.

Although the program would like to be able to try different teaching strategies and see how these affect long-term learning, the difficulty of measuring long-term learning may be a barrier to this goal.  Many of the measures used at this stage rely on student opinion; since the value of these strategies is not obvious to students until much later, such measures may not work well.

Discussion groups and evaluations (items 1 and 3, above) will continue.

Chemistry

Undergraduate Program

For the past several years, the Undergraduate Curriculum Committee of the Department of Chemistry has been engaged in a thorough assessment of the Chemistry major.  In 1998, the faculty was surveyed about the strengths and weaknesses of the program.  In 1999, assessment from the student perspective was pursued via two surveys of the junior and senior chemistry majors. One survey was on the educational background and experiences of the chemistry majors; the other was a test of basic chemical knowledge in the four general areas of chemistry.  In addition, a small number of majors participated in a guided interview, and GPA information was collected for the entire cohort of junior and senior chemistry majors. The Undergraduate Curriculum Committee is, as a result of its inquiries, Ïrethinking the undergraduate chemistry curriculumÓ the better to Ïincrease flexibility of the chemistry major, provide more opportunities for variation in advanced course work, emphasize the application of chemistry to real world problems, and encourage undergraduate research participation. 

Communication Arts

The undergraduate assessment plan was initiated in 1998-99.  It consisted of five separate assessment mechanisms:

Ö        a survey of graduating seniors;

Ö        continuing evaluation of timely progress through the major;

Ö        an alumni newsletter through which the Department may ask alums about the value of their UW Comm Arts education;

Ö        committee assessment of graded work from a sampling of Comm Arts classes; and

Ö        collection of letters of evaluation from outside supervisors of our studentsÌ internships. 

Results were generally very positive.  Two problem areas turned up: 1) the lack of space in video and film production classes, combined with aging equipment; and 2) widespread difficulty in getting into Comm Arts classes in any kind of meaningful sequence, due to over-enrollment problems.  (A shrinking faculty FTE combined with steadily increasing demand for the major, particularly in the Radio/TV/Film concentration, has strained the department.)  The former problem has been addressed to some extent by applying for grants to purchase new equipment and initiating new production classes, which has led to increased satisfaction for the production students.  Solutions to the latter problem (creating larger classes at the introductory level to accommodate student demand, and initiating a more stringent requirement for admittance into the major) have not had the hoped-for effect.  Indeed, the over-enrollment problem may have worsened, since enlarging lower level classes has increased the applicants for the major, with a large increase in attempted enrollment in upper division classes. This problem is not likely to be solved in the coming year, despite some advances in hiring.

All aspects of the departmentÌs assessment efforts will continue this year, with particular attention paid to tracking progress through the major, since this affects the ability of students to graduate on time, a major student concern.  The information gathered in the assessment process has helped identify problems with over-enrollment, and it expects to use the data to exert more control over the number of Comm Arts majors and help them progress through the program.

Graduate assessment in Communication Arts is done through a combination of actions by the DepartmentÌs Graduate Committee and by the individual areas of study in Media and Cultural Studies, Film Studies, Communication Science, and Rhetoric.  The first three areas now run graduate (MA/Ph.D.) programs; the last (Rhetoric) has suspended admissions to the graduate program due to a shortage of faculty. Departmental governance allows individual areas considerable autonomy in designing graduate curricula and evaluating graduate candidates.  The Graduate CommitteeÌs membership has representation of each area, and that committee provides oversight and coordination among the three degree-granting programs, assuring consistent standards across the Department.  Changes in a particular graduate curriculum, for example, must be proposed by the faculty members within a particular area and ratified by the Graduate Committee.  Individual advisors and their immediate colleagues in an area assume most of the responsibility for the day-to-day tracking of degree progress among active candidates as well as tracking the post-graduate careers of our Ph.D.Ìs.  The Graduate Committee intervenes at regular intervals for across-the-board assessments.

The degree progress of candidates is part of an on-going assessment.  Individual area faculties see to the matter on a daily basis.  Each degree candidate has a major professor and three-person committee who oversee the candidateÌs graduate curriculum, minor track, and graduate exams. The Graduate Committee performs an annual across-the-board review of degree progress in the course of its annual administrative duties.  The Graduate Committee surveys the degree progress and performance of graduate students during annual reviews of TA assignments and when reviewing the entire graduate population for possible awards.  Graduate students are asked to keep a current curriculum vita and well as an updated transcript on file with the Department for use in these reviews.  Problems in degree progress (e.g., incompletes) affect decisions about TA assignments and awards, and the CommitteeÌs concerns can be communicated back to the appropriate area faculties.  The Committee also tracks the progress of dissertators.  The Graduate Director, for example, writes letters to those dissertators who are approaching their fifth year after prelims.

The individual area faculties successfully track the career development of recently matriculated Ph.D.Ìs.  In almost all cases, they can assess the job market for Ph.D.Ìs within a particular discipline, as well as that areaÌs placement success.  The Graduate Committee will periodically augment that tracking with across-the-board surveys of job placement and career development.  The DepartmentÌs Graduate Secretary has recently completed a placement survey of Communication Arts students who received Ph.D.Ìs within the last two years (1998-2000).  The results show an excellent placement record.  The three programs granted approximately twenty-six Ph.D.Ìs in that two-year period.  Of those, nineteen are teaching in their disciplines in American colleges or universities; four foreign-born students are teaching in colleges in their native lands; two are working outside the teaching profession (current career information was not available for the last graduate).  During the current academic year, the Department hopes to conduct a more elaborate survey of graduate students who matriculated over the last decade.

The most recent evaluation of the Comm Arts graduate programs suggests that two actions may be appropriate in the immediate future:

1.      Increase the size of the graduate programs by admitting more qualified students.  Currently, only a small percentage of graduate applicants are admitted, and many qualified candidates are turned down.  Meanwhile, recruitment rates have dropped somewhat over the last three years.  Recent financial support and placement records suggests that the Department could readily admit more candidates into the three degree programs, and may be ready to admit MA candidates into the Rhetoric program. However, the Department, overwhelmed by undergraduate majors, finds that graduate students must compete unfavorably for faculty time and attention in a teaching regime involving such a huge undergraduate population.

2.      Review graduate curricula and testing areas: The Graduate Committee will ask the three areas to review their individual graduate tracks and examination procedures for possible curricular reform.  This review is not occasioned by concerns over the success of the three programsÒas noted above, the placement record remains excellentÒbut because of turnover in the faculty roster. 

ment hires have recently been made in one area and are anticipated in two others.  The areas may want to revise curricula to accommodate the expertise provided by new faculty. 

Computer Sciences

The original assessment plan for the Department of Computer Sciences called for the analysis of individual course evaluations, surveys of recent graduates and of campus recruiters (potential employers), and comparison to peer departments.  The Chair reports that the Department is currently reevaluating this plan.

East Asian Languages and Literature

Since this Department initially committed itself to a fairly wide range of assessment activities--covering both the language-linguistics program as well as literature-culture programs on both the undergraduate and graduate levels--it has not made any further attempts at assessment other than those described in its initial proposal.

A key feature of that proposal is the exit interview.  Exit interviews have always elicited problems that the Department would like to address, although these have to do with matters over which it lacks complete control.  The need for more opportunities to study at Japanese universities is often mentioned, along with complaints that faculty sometimes puts too much pressure on undergraduate majors to get them to spend a year or more in Japan, Taiwan, or the PRC.  More in-depth advising for people aspiring to careers in America where they can use their Chinese or Japanese is also a common theme.

Overall, the Department reports that there seems to be general satisfaction with the curriculum and other aspects of the program over which the Department can exercise fuller control.

Economics

Historically, the Department of Economics has focused its assessment of the undergraduate program on two factors: (1) the breadth of course offerings and (2) the demand for classes.  In both areas, the Department finds it is doing quite well.

In response to student and alumni input, advanced undergraduate course offerings have been expanded.  During the past year, the Department approved two new advanced courses that deal with important and growing areas of economic science:

Ö        A course in law and economics, Econ 522, explores developments in economic theory that now shape the way legal scholars treat issues such as contracts, antitrust, and environmental regulation.  The course provides excellent training in applied theory, and it should be quite useful for students who plan to pursue careers that directly involve economic analysis. In addition, students who are planning to pursue careers in law should find this course of particular interest. 

Ö        An advanced course in the economics of growth, Econ 475, introduces students to modern developments in economic analyses of growth and development.  Given the level of student interest in topics related to globalization, Econ 475 is an important addition to the departmentÌs course listings.

The number of economics majors continues to grow. Undergraduate degree recipients have grown each of the past three years, with a 1999-2000 total of 175 degrees conferred (only 136 were conferred in 1996-97). 

The graduate program is assessed by looking at the placements of Ph.D. students and the quality of their dissertations.   Placement success has been noteworthy in the last two years.  Of twenty-nine graduate students seeking PhD level jobs, only one encountered serious problems finding a job, while a number of others found excellent placements.  In the spring of 1999, three placements were outstanding, as three graduates accepted offers from Boston University, Northwestern University and Duke, turning down equally impressive placements at Stanford, the University of Chicago and the University of Pennsylvania.  In the spring of 2000, graduates accepted positions at Penn State and UC-SD, which has a highly ranked economics department.

Over the 1990s, the graduate program in economics became smaller. To some extent, this trend reflects the departmentÌs success in encouraging students to finish their dissertations in a timely manner, thus reducing the number of students in their sixth year or beyond who are still in the program.

German

In 1998 an extensive assessment of the undergraduate major (using a University Assessment Council grant) led to a substantial restructuring of the program, as well as to improvements in the inner-departmental advising for undergraduates.  The Department of German now has a total of seven undergraduate advisors, plus one departmental L&S Advising Center Representative, so that more than 40 % of departmental faculty are actively involved in undergraduate advising. These changes have only been in effect for one year.  The Department plans to continue to monitor enrolments and student evaluations and will assess the usefulness of the changes over the next two years as new majors make their way through the revised program - no additional significant changes are planned at the present time. 

All graduating German majors are asked to fill out a detailed questionnaire that is evaluated by the Undergraduate Program Committee. The most recent of these revealed a high level of satisfaction with the program. Although students offer comments and suggestions regarding a variety of aspects of the program, no pronounced "clusters" of comments appear to point to weaknesses that require adjustments in the undergraduate program.

On the Graduate level, in Fall 1999 the Department implemented oral and written proficiency assessment of all incoming (M.A. and post-M.A.) graduate students.  Each student completed a writing sample and an oral proficiency interview; a faculty committee consisting of the M.A. advisor, the TA supervisor and two faculty teaching M.A. level courses evaluated the assessment samples, and each student was advised individually of the results, with recommendations and strategies for improvement where necessary. In response to a "town meeting" conducted in Spring 1999 by the German and Dutch Graduate Student Association (GDGSA), the Department Graduate Program Committee began a review of the MA degree requirements.  Some internal changes (course rotation, frequency, and sequencing) were undertaken to loosen up what was perceived as the rigidity of the M.A. requirements.  The Committee will continue this year by studying the Ph.D. requirements, but this will probably be a two-year process, including input from GDGSA representatives. Finally, the Department website the sections on curriculum and degree requirements for the graduate program was completely redesigned. In the coming year, the printed version of the graduate booklet and policies will also be revised extensively and updated.

History of Science

The Chair reports that the Department is considering altering its assessment plan.  The current plan calls for the Department to survey recent graduates during the summer after graduation; implementation of this has proven difficult, so it has been suggested that the survey be conducted as an exit survey prior to graduation. The Department will be consulting with university and college-level assessment staff.

International Studies (formerly International Relations)

This interdisciplinary programÌs 1996 assessment plan called upon four instruments to assess the health of the program: a general survey of undergraduate majors, the assessment of advising, a review of academic actions and course offerings, and a review of international relations programs or other interdisciplinary programs at peer institutions.  Of these elements, the undergraduate surveys, review of academic actions and peer comparison study had been performed by 1998 (as reported in the 1998 L&S Assessment Report), at which time the program engaged in an extensive self-study as part of the CollegeÌs regular review of academic programs.  This effort, as informed by the results of the student assessment efforts and combined with advice of the review committee, the L&S Academic Planning Council, and an ad hoc advisory committee, eventually led to a revision of the undergraduate ÏtracksÓ within the program. In addition, this process of re-envisioning of the Department warranted a name change from ÏInternational RelationsÓ (which suggests a focus on political issues and diplomacy) to ÏInternational StudiesÓ (which would allow for a socio-cultural approach to the field).

Linguistics

Last year, the Department of Linguistics initiated discussion of changes in the undergraduate major, but did not make much progress.  Because of this, the chair applied for assessment funds to help with the project.  The Department was awarded $6000 in assessment funds, to be used to assess the undergraduate program major and courses of general interest.  A PA has been hired to help with a number of projects, including:

Ö        Setting up machine-scored course evaluations for the department.  The faculty will take this opportunity to discuss the content of the current forms and consider changes in the forms and questions.

Ö        Peer comparisons, including descriptions of majors offered by other linguistics departments.  For example, the Department offers two introductory classes, one of which is intended for majors and graduate students.  Students who take the general class and later decide to major in Linguistics find a great deal of overlap in the class for majors.  The PA is looking at large courses offered by other linguistics departments to examine ways to change the general introduction to retain its popularity without creating overlap with the introduction for majors.  Peer information is also useful when considering courses of general interest that might be offered, to help the Department better serve the wider University undergraduate community.

The Department plans to meet with representatives from Testing & Evaluation Services to discuss assessment and assessment methods, including ideas surveys of graduating majors, or alumni.

Mathematics

This year, the Department focused on the evaluation of the Math 130-131-132 sequence, which is offered to Math Education students.  The Department was assisted in this effort by the Quantitative Assessment Project (QAP), which provides a valuable service to instructors by creating, administering and scoring customized tests for individual courses to show the extent to which students have the mathematical skills useful for the course.  This information is communicated to the instructor and to the students, who then have an understanding of the studentsÌ readiness for the quantitative demands of the course at the beginning of the semester. 

The Department of Mathematics is also engaged in a multi-year project to assess its graduate program.  Although every aspect cannot be examined, five aspects of the program have been singled out for attention:

1.      Analysis of pre-admission data to early graduate study data;

2.      Student surveys of UW Math graduate students in the academic years 1998-99 and 1999-2000;

3.      A survey of jobs obtained by Math graduate students;

4.      Interviews with recent graduates; and

5.      Assessment of introductory graduate courses.

The Department also plans to consider carefully the 54-credit requirement for dissertators. 

Of the five areas indicated above, the Department reports that it has completed the first three.  It is currently engaged in the latter two and in studying the dissertator credit requirement.

Philosophy

In 1997 the Philosophy Department drew up plans for evaluation of our undergraduate program. The Department decided to use three methods.  First, responses to specific assignments in its central required courses (Logic (211), Ancient Philosophy (430), and Modern Philosophy (432) are to be analyzed by the instructors of these courses, who are to write reports. Second, the undergraduate planning committee is to review transcripts of the graduating majors to evaluate whether majors are taking enough courses from a sufficient variety of areas as well as courses that are sufficiently central to the subject.  Third, questionnaires are to be given to graduating majors to see how well they think the Department meets its goals.

The first evaluation was carried out in May 1998, and while the results were generally satisfactory, there was not yet time to measure the effect of the changes that had been made to the program in Spring 1997. Originally, the Department had planned to repeat this evaluation every two years, but decided instead to postpone the evaluation scheduled for 1999-2000 until this academic year so as to be able to gauge the full effect of the changes made in Spring 1997. That evaluation will be conducted in Spring 2001.

Physics

This Department was recently reviewed as part of the regular review of academic programs.  The review committee reported that:

ÏThe assessment plan for the Department of Physics calls for surveys of graduating seniors each year and alumni every 5 years.  The plan also calls for assessment by the Department faculty, especially through departmental committees dealing with undergraduate education.  The plan is being implemented this year, so it is too early to realize the benefit of the assessment process.  However, the detailed surveys of students and alumni carried out by the Department for its self-study bodes well for this process.Ó

Psychology

In 1997 the Psychology Department completed a major survey of both current undergraduate students and recent graduates.   This survey is in addition to the end-of-semester student assessments obtained for each course.   Based on the results of the survey, the Department has been working to address several concerns, the result of which has been a major overhaul of several aspects of the program.  Four of these changes are described below.

The Department also received a small grant to implement a web-based, continuing assessment instrument.  Unfortunately, the difficulty in locating a skilled programmer who could construct an instrument within the project budget has meant that this project has not gone forward.  At this time, the Psychology Department's webmaster has developed the appropriate skills; therefore, if the grant funds are made available again, the Department will again be able to take up this project.

Major changes resulting from undergraduate student assessment

1.      Enhancing effectiveness of teaching, particularly by part-time lecturers.   Because of the large number of majors in Psychology, the relatively small faculty, and the L&S budgetary requirement that at least 28% of the faculty support themselves, lecturers perform much of the departmentÌs teaching.   Several steps have been taken to enhance the lecturers' performance.

a.       A committee (which includes faculty experts in the relevant area) interviews all lecturers before being hired, and that interview includes a sample lecture.

b.      All new lecturers receive an early-in-the-semester peer assessment and a mid-semester student assessment. 

c.       The Department created a 100-page Undergraduate Instructor's Handbook to introduce new lecturers and faculty to departmental teaching requirements, traditions, University requirements (e.g., for Communication-B courses), and hints about effective teaching strategies.

d.      The Department voted to hire a coordinator for one of its most important and difficult courses, Psychology 225 (a Communication-B course).   A national search is being conducted to fill this position.

2.      Restructuring the curriculum.   The Department adopted a completely overhauled curriculum that will come into effect in the Fall of 2001.   This new curriculum changes entry requirements, distributional requirements, and for the first time offers students the opportunity to count independent study courses toward fulfilling degree requirements.   

3.      Classroom modernization.   The Department has completed, or is in the process of completing, a significant number of modernization projects.

4.      Unfortunately, the Department has not been able to implement one change that students deemed essential: to enhance undergraduate advising.  In light of projected majors and prospective majors, the Department's Undergraduate Committee will be examining ways to improve this situation. 

Graduate Program

Base on a departmental retreat in Fall, 1997, Psychology developed and recently implemented an individualized graduate major in Psychology (IGM).   The IGM is for graduate students whose research interests do not fit neatly into one of the five area groups (Biological, clinical, Cognition and Perception, Developmental, and Social/Personality).    Over the next three years, the Department will assess the success of the IGM.

Religious Studies (proposed major)

The proposed major in Religious Studies includes assessment of student learning as an essential program component.  The program proposes to assess the degree to which it is accomplishing its academic objects in at least three ways:

1.      Course evaluations by students: As mandated by the Program's Legislative Code, all instructors must conduct a course evaluation every semester. Such evaluations provide detailed data concerning instructors' performanceÛand hence the degree to which students believe they have been satisfactorily informed about religious traditions and approaches to the study of religion.

2.      Student exit surveys: Each semester, graduating seniors will be asked to respond to a survey about their experience within the major. The short answers will indicate how students feel the Program achieved each of its five stated objectives, and the written comments will spotlight strengths, reveal weaknesses, and suggest improvements.

3.      Faculty evaluation of student achievement: Every Religious Studies major must take the seminar, a capstone course prerequisite for the individual research essay. Enrollment is limited to fifteen, and students must write at least one substantial paper. Every semester the Program will collect a copy of each student's essay. A random sample of the papers will be distributed to the Steering Committee, with one going to every two members (the Director will be included if necessary to make an even number of members). Each two-person ÏteamÓ will review these essays to determine how well they assess scholarly literature on religion, develop cogent arguments based on research into the assigned paper topics, and present their conclusions clearly.  Once all the papers have been ranked, the Steering Committee shall discuss the results and take appropriate action.

This proposed major has been approved at the campus level and will be brought before the Board of Regents in December 2000.

Scandinavian Studies

The procedures outlined in the last assessment report are still being implemented with satisfactory results. Exit interviews and teaching evaluations indicate that the students learn their Nordic language to the satisfaction of the faculty.  Their proficiency in English composition is better than adequate.  Furthermore, the teaching of CommB courses has had an impact on TA-training: the departmentÌs TAs are, to a higher degree than ever before, becoming effective writing instructors. As a result, it is the Department's intention that all of its TAs shall serve as CommB TAs, preferably at least for a year.

Faculty are not as available to teach graduate seminars as they and students would like them to be.  The Department hopes that this situation may gradually be alleviated by the introduction of a few distance learning courses which (it is hoped) will free faculty time to devote more energy to graduate instruction.

Overall, the assessment process has served to pinpoint a few problems:

1.      Undergraduate majors who take the "fourth-year" language course (401) fall roughly into two categories: students who have completed six semesters of language training at UW and students who are returning from a year abroad.  Those two groups tend to demand two levels of instruction that satisfy neither group.  The assessment process has not suggested any easy solution to this problem.  The faculty will discuss solutions in the coming year.

2.      The distance learning course "The Tales of Hans Christian Andersen" employs three "virtual TAs" whose major contact with students occurs via e-mail.  While no major problems have surfaced, the Department needs to develop satisfactory ways of evaluating the work of those TAs.

School of Library and Information Sciences

The School of Library and Information Studies (SLIS) is a graduate professional program offering master's, specialist, and doctoral degrees.  It also has a large Continuing Education Program.

1.      SLIS 's assessment activities are determined by the nature of the program. As a graduate professional program, its most significant outcomes assessment always relates to the degree of success students achieve in finding employment.  A second major assessment pertains to the accreditation of the master's program by the Committee on Accreditation of the American Library Association (ALA).

a.       During the past year, the School prepared for the regularly scheduled ALA review and site visit, gathering facts and figures on all aspects of the master's program. Among the most significant activities was a survey of all graduates of the program from 1993-1998.  In addition, employers and current students were surveyed. Faculty interacted with internship supervisors and the SchoolÌs advisory council.  Finally, the instrument used as a student evaluation of teaching was modified and used for the first time.

b.      All SLIS committees use findings from these various assessments to guide their work during the year.

c.       Information gained from the assessment activities will be used to revise the curriculum, beginning with the foundation courses required of all students.  Student orientation has been modified to include elements students and alumni deemed important; advising and placement services have received similar attention.  In addition, the School is striving to reinvigorate the laboratory aspects of its laboratory library, which have suffered from the reduction in faculty, because the assessment information revealed it is a valued aspect of recent graduates' educational experience.

d.      The biggest challenge in implementing assessment plans is finding the resources to make changes based on the findings.

2.      Following the visit of the ALA accreditation team, the School anticipates acting on their recommendations and following up on its own findings.  In addition to the assessment activities that are currently carried out, the School will be testing portfolio assessment--currently used in several individual classes--for the entire two-year program, culminating in a "capstone" experience of some kind.

School of Social Work

In 1999-2000, the School of Social Work received funds from the University Assessment Council to conduct a large-scale assessment of the school, which is one component of an overall strategic plan initiated in an effort to align the schoolÌs programs and internal processes with its changing resource base.   This project is aimed at positioning the school to prepare the design and materials necessary to implement a Multidimensional Longitudinal Program Outcome Study to examine the effectiveness of its professional program.  Since the school has successfully implemented process evaluations for accreditation documents over the years, the focus of this project is on performing a formal summative outcome study.  Thus, the study begins with an extensive review of literature, the development of instruments to be used in the study, and work with the curriculum committee to re-conceptualize and re-design the professional program.  This work was undertaken in the 1999-2000 academic year and will continue into the next academic year. When this foundation is completed, the study itself will be performed.  The study will use a true control group vs. experimental group and Ïpre-test/post-testÓ design to evaluate the efficacy of a set of core concentration courses.  (The full progress report is appended to this summary document.) 

Slavic Languages

The Department of Slavic Languages and Literatures has implemented a three-pronged assessment program.  The assessment program focuses separately on undergraduate Russian language instruction (the foundation of the undergraduate major), undergraduate instruction in Russian literature, and graduate instruction.

The assessment program for Russian language instruction consists of several components that have been implemented according to the departmentÌs assessment plan.  In the spring semester for the past three years, students in first-, second-, third-, and fourth-year Russian have taken a battery of language exams specifically designed for the purposes of assessing the language program:

Ö        All students in all levels have taken vocabulary tests based on a universal minimal vocabulary for learners of Russian. 

Ö        A random sampling of students in all levels have participated in oral proficiency interviews.  (The coordinator of the Russian language program is an ACTFL-Certified OPI tester and trainer.)

Ö        Students in second- through fourth-year Russian have taken tests measuring their grammatical and syntactical competency.

Ö        Students in fourth-year Russian have submitted samples of their written work for a portfolio maintained by the Slavic Department

Ö        Students in fourth-year Russian have completed a survey, answering questions about their own sense of their Russian-language progress at UW-Madison and their satisfaction with the Russian major.

Ö        This year will be the first year that the Department surveys its alumni according to the planned schedule, at three years post-graduation.

 

In addition to the use of the assessment instruments listed above, the Department began to administer vocabulary tests in second- through fourth-year Russian classes as of Semester I, 99-00.  This goal of this test is to measure the degree to which students lose vocabulary between the end of the spring semester and the beginning of the fall semester.

The Department is also pleased to report that it has had considerable confirmation of the quality of its language program from a variety of external agencies and institutions.  UW-Madison students of Russian have won prizes for the quality of their writing from the American Council of Teachers of Russian (ACTR) and have taken first place in the national competition for admission to the study abroad program sponsored by ACTR.  Students from Madison have been placed in the next sequential level of instruction at the Russian School at Middlebury College, a national Russian language program with a reputation for being rigorous.  Finally, the Department is quite proud of the fact that in the last three years, five students of Russian at UW-Madison have applied for and won highly competitive federal National Security Education Program grants to support study abroad in Russia.

The Department of Slavic Languages has not used this assessment information to make changes in the major, since it may be too early to propose that changes be made. The faculty has discussed the annual assessment report in the fall at faculty meetings and has noted trends that warrant further study.  Of greatest concern is the sense that students in fourth-year Russian have shown decreased grammatical competence (compared to the performance of the same students in third-year Russian).  The Department will watch this trend and consider making changes to the curriculum for fourth-year Russian.

The Department reports that it has faced no challenges or problems in implementing its assessment plan, and will begin assessing listening and reading comprehension by means of computerized tests this year.  All other components of the assessment program will continue to be implemented as planned. 

Sociology

The Department of Sociology was one of several programs reviewed in 1999-2000.  The departmental self-study reported that its Undergraduate Program Assessment Committee had developed a statement of two levels of goals for undergraduate education in Sociology: first, to provide undergraduate students with Ïeducation for citizenshipÓ and second, to achieve five more specific goals among students in the major.  Progress toward achieving these goals is measured via a mixture of pre-test and post-test methods (employed in basic freshman/sophomore courses and in some skills courses), portfolio review and exit interviews with a randomly selected group of seniors.  The Department has also implemented a web-based survey instrument that has been a cost-effective and innovative use of technology. Faculty will also assess the skills and Ïsociological imaginationÓ of this group of students.  Finally, selecting DARS reports for evaluation of how broadly majors spread their course selections will assess studentsÌ breadth of knowledge.  Since this is the first year that this plan will be implemented, it may be too early to comment on progress to date. 

The review committee observed that, for many years, the Department has used course evaluations to assess individual courses.  The standard course evaluation form used for all courses solicits responses on a 5-point scale; a different questionnaire also asks for open-ended comments about the course.  Using a wealth of data provided by the department, the review committee was able to analyze student responses to consider issues important to the quality of the undergraduate program.  Mindful that student evaluations are a rather incomplete tool for curricular assessment, the review committee also interviewed students.  Thus, the academic program review incorporated the assessment of student learning as an integral component of the evaluation of program quality.

Spanish and Portuguese

Undergraduate Program 

The Department of Spanish inaugurated its new undergraduate major in Fall 1999.  The rationale for restructuring the major was founded on two issues: 1) A sense among the faculty that the undergraduate curriculum was not as integrated as it could be; and 2) a survey of majors and non-majors revealed that the needs of the undergraduate student population had changed. 

Among the requirements for graduating majors is a portfolio containing writing samples selected from a language practice class, a literature class, and a culture class.  The portfolio requirement serves as a way to assess writing skillsÛan important component of the new majorÛduring the majorsÌ course of study and at the time of graduation.  Although portfolios have been collected from students graduating from the old Spanish major, a thorough assessment of those portfolios has been deferred because the current interest is to evaluate the effectiveness of the new program.  The Portuguese section of the Department has also begun to amass a significant number of portfolios from their majors, and will undertake an assessment of them this year.

The evaluation of the oral component of the assessment plan will begin this year.  The official ACTFL oral interview will be given to a significant number of graduating seniors.  The same method will be used to gauge the proficiency of the Portuguese majors.

The primary challenge in implementation of the plan to assess the undergraduate major has been the lack of faculty available for this exercise and the large number of majors that must be assessed.  The Department hopes that the presence of new faculty will alleviate the difficulty in undertaking this important activity.

Graduate Program

One tool for assessing the graduate program is employment placement data for Ph.D.Ìs.  The Graduate SchoolÌs "Annual Report and Data" supplies the following figures for the department:

1995-1998  Spanish

Doctoral degrees÷

÷ granted                                            22

÷ in teaching positions                         20

÷ in administration                               1

÷ no information on work                1

÷ working in USA                               18

÷ working in Wisconsin                     2

÷ working abroad                               2

 


1995-1998  Portuguese

Doctoral degrees÷

÷ granted                                            2

÷ in teaching positions             2

÷ working in Wisconsin                     1

÷ working in USA                               1

 

 


Theatre and Drama

In 1999, the Department of Theatre and Drama performed a self-study as a part of its regular accreditation review by the National Association of Schools of Theatre (NAST).  The departmentÌs assessment of student learning, at both undergraduate and graduate levels, is evaluated in the accreditation review process. 

The Department reports that certain measures, such as course GPAs and student evaluations of faculty, have been used for some time and have developed ÏtightÓ feedback loops that connect the results of the assessment measures to curricular or course revision.  The departmentÌs formal assessment plan called for evaluation of student portfolios in the Junior and Senior year, performance evaluations, student and alumni surveys, exit interviews, and external examiners (in conjunction with the NAST reviews).  It is noteworthy that the Department has paid careful attention to ensuring the anonymity of the students being evaluated, the better to assess the program rather than the student. 

The departmentÌs plan has been implemented in stages.  Although at the time of the NAST review, the assessment plan had not been completely implemented, a number of measures were in place.  These include surveys of a sample of students, exit interviews of graduating seniors, and focused discussion groups involving both undergraduates and faculty.  The review committee reported that although assessment of student progress at the undergraduate level appeared to be Ïinformal,Ó it seemed to appropriately serve both students and the department.  Of the graduate program, the report states that the DepartmentÌs mechanisms appeared to adequately assess students in the M.A. and Ph.D. programs at appropriate intervals.  

Zoology

In recent update on the status of the implementation of recommendations pursuant to the academic program review undertaken by the Department of Zoology, the chair reported that the Department has implemented a plan for annually assessing the quality of its undergraduate major and curriculum.  Funding provided by the University Assessment Council allowed the Department to hire an assessment expert who helped the Department articulate its learning objectives and develop an assessment plan that uses multiple measures to regularly evaluate progress toward those objectives. 

The annual assessment in the undergraduate program includes several components: performance of an alumni survey (including a long-term study employing telephone surveys of graduates at one, three and five years after graduation), faculty activity reports, and systematic review of course evaluations.  The results of these measures are used to make readily apparent improvements.  For example, the 1998 alumni survey has let to the reorganization of the departmental web page to enhance its efficiency and utility.  Research, internship and volunteer opportunities are now available online, and the Undergraduate Zoology Society now has a web page that provides professional school and career information to students. 

The graduate program assessment process includes the use of exit interviews, a graduate student informal seminar (which has led to increased student participation in departmental committees), graduate student activity reports (which contribute to the annual reports of their sponsoring faculty), graduate student progress reports and alumni surveys.  In addition, the Department has held focus groups composed of volunteer junior and senior Zoology majors.  

Zoology Report 2000 notes that Assessment Update, a newsletter aimed at assessment issues in the higher education community, had featured the UW-Madison Department of Zoology in its January/February 2000 issue because of the departmentÌs success at boosting alumni responses to surveys.   ÏThe updated design of the 1998 Zoology Report survey as well as quick reply incentives and an on-line response option were cited as model practices for other departments that want to tap their alumni as a source of information about the quality of their experiences in the department.  The responses then can be used to improve programs or as evidence of the quality of the departmentÌs work when used with other assessment data.Ó  Zoology Report 2000 also includes a new alumni survey, as well as a sample of alumni responses to previous surveys.

Other Assessment Issues

Associate Academic Planner

In July 2000, the College hired an Associate Academic Planner. Significantly, this position was designed to link two key roles in order to integrate assessment and program review.  The Planner (1) provides support for the L&S Academic Associate Deans in their efforts to coordinate assessment of student learning, (2) serves as a resource for departments as they undertake their assessment duties, (3) serves as a liaison to campus-level assessment resources, and (4) provides support for academic program reviews across the College.  While it is too early to comment on the impact this position has had on assessment activities across the College, progress has been made in the area of program review.  One small example may be found in the recent revision of the L&S Program Review Guidelines, which now require a more explicit discussion of the assessment of student learning as a component of the departmentÌs self-study process.

Assessment of Non-Degree Granting Programs

While assessment plans were not required of non-degree-granting programs, some programs elect (or are required by other agencies) to develop and implement assessment plans.

Ö        Chemistry Learning Center

The Chemistry Learning Center performs an annual assessment of two of programs: the Chemistry and Physics Peer Mentor Tutor (PMT) Program and the Organic Chemistry Program. Assessment is required for both of these programs, which are funded by the Undergraduate Initiative for At-Risk students. 

Among other assessment tools, students participating in the Peer Mentor Tutor Program fill out surveys each semester, participate in intake interviews; attendance and grade data are also tracked.  In addition, this past year, Dr. Tony Jacob (Associate Director) performed exit interviews with the Peer Mentor Tutors.  Students participating in the Organic Chemistry Program also fill out surveys.  The information gathered is used for program improvement, for example, as the Organic program has added tutorials in response to student feedback. 

Ö        General Education Requirements

In February 2000, Dean Certain, representing the College of Letters and Science, which serves as trustee for the university-wide General Education Requirements, formed and charged the Ethnic Studies Requirement Review Committee (ESRC) to assess how well the ethnic studies requirement has worked over the past decade.  This committee, which has applied for and received funding from the Assessment Council, will work with the LEAD Center to design and implement an appropriate evaluation methodology that enables the committee to asses the administration, scope and effectiveness of the Ethnic Studies Requirement.  We anticipate that a report of these efforts will be submitted to the Assessment Council in the 2001-2002 academic year.

L&S faculty who serve on the General Education Committee will also be submitting assessment reports of the Verbal Assessment Project (Denise Solomon, Professor, Communication Arts) and of the Quantitative Assessment Project (Joel Robbin, Professor, Mathematics).  Upon review of these efforts, and in deference to its belief that stable processes are now in place regarding review of the Communication requirements, the General Education Committee will be considering whether to begin a multi-year effort to enhance the assessment of courses that fulfill the Quantitative Reasoning requirements. 


Ö        L&S BachelorÌs Degree Requirements

The L&S Curriculum Committee has been charged by Dean Certain to undertake a review of the B.A. and B.S. degree requirements in L&S.  Since this project has only recently begun, a plan for that review has not yet been developed.

Submitted by Elaine M. Klein, Associate Academic Planner.  
 5 October, 2000

 
 
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